Effective date: August 25, 2026
1. Information We Collect
When you use the contact form, we may collect the information you choose to provide, including your name, company name, email address, and message. If you contact us directly by email, we receive the information contained in your message and related email metadata.
Our website hosting and form-processing providers may also process standard technical information, such as IP address, browser or device information, timestamps, and security-related data, as needed to deliver, protect, and operate their services.
2. How We Use Information
We use information submitted through this website to:
- Respond to inquiries and communicate with prospective or current clients.
- Understand the dispatch support a carrier may be looking for.
- Operate, maintain, and protect the website and contact process.
- Keep reasonable business records and comply with applicable legal obligations.
3. Cookies and Tracking
Ferro Dispatch does not currently use advertising cookies, behavioral tracking, or website analytics cookies on this site. We do not currently use tracking technologies to build advertising profiles about visitors.
Third-party infrastructure used to host the website or process form submissions may use technical mechanisms necessary to provide and secure their services. If we add analytics, advertising, or other non-essential tracking technologies in the future, this policy will be updated and any legally required notice or consent mechanism will be added.
4. Service Providers
We use third-party service providers to operate parts of this website and communications. These currently include GitHub Pages for website hosting and Formspree for processing contact-form submissions. Email communications are processed through our email service provider.
These providers may process information according to their own terms and privacy practices when providing services to us.
5. Sharing and Sale of Personal Information
Ferro Dispatch does not sell or rent personal information submitted through this website. We may share information with service providers that help us operate the website or communications, or when disclosure is reasonably necessary to comply with law, protect rights or security, or respond to a lawful request.
6. Data Retention
We retain inquiry and business-contact information only for as long as reasonably needed for communication, business records, dispute prevention, security, or applicable legal requirements. Information that is no longer reasonably needed may be deleted.
7. Your Privacy Choices
You may contact us to ask about personal information you submitted through this website, request a correction, or request deletion where appropriate. Depending on where you live and the law that applies, you may have additional privacy rights.
Because this site does not currently use behavioral advertising or cross-site tracking, we do not currently respond differently to browser “Do Not Track” signals.
8. Children’s Privacy
This website is intended for trucking businesses and professional users. It is not directed to children under 13, and Ferro Dispatch does not knowingly seek personal information from children.
9. Security
We use reasonable measures intended to protect information handled through our website and business systems. No method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The current version will be posted on this page with its effective date.
11. Contact
Questions or privacy requests can be sent to: